Overnight Boarding Policies and Procedures
Reservations and Check-In:
Please call anytime during business hours to make a reservation. You may bring your Pet in anytime the day you are scheduled to Check-In. If it is your Pet’s first visit, please fill out our Online Registration Form to ensure a speedy Check-In. To make a reservation we require a credit card on file. We will charge one night’s stay as a deposit. This deposit is refundable up to 48 hours before scheduled Check-In time. Full Payment is due at time of Check-Out.
Check-Out:
Pets not picked up before closing will incur same nightly Room charge for each unscheduled night’s stay.
Reservations during Holiday Periods require a $75 nonrefundable deposit. CSS is closed to the public on the following Holidays and will not Check-In or Check-Out Pets on these days:
- New Years Day
- Memorial Day
- July 4
- Labor Day
- Thanksgiving
- Christmas Day
Vaccinations:
All Pets must meet our Vaccination Requirements. Vaccination records can be faxed to us at: 303.951.6846
Collars and Personal Items:
All pets are fitted with a disposable collar during their stay for easy identification and safety purposes. We are not responsible for items left at Check-In. Come Sit Stay provides all pets with fleece beds and a toy. We cannot accept any stuffed toys or bedding. You may leave one durable chew toy. CSS cannot guarantee that personal items will be returned, so please don’t bring items that are not replaceable. Please do not leave leashes, only flat collars may be left on DayPlay Guests.
Feeding:
To reduce digestive upset we encourage owners to bring their Pet’s normal food. Please bring enough pre-measured food to cover your Pet’s entire stay. Please label the food container with your Pet’s name, feeding amount, and brand of food. Please do not bring nonessential supplements or bowls. If you prefer, or if you forget your Pet’s food, Come Sit Stay will provide a high quality, age specific food for your Pet at no charge. Please be sure to tell our staff at Check-In if your Pet has special feeding requirements.
Medication:
Come Sit Stay Pet Resort Staff is happy to administer any medications your Pet requires. Please make sure to tell our staff when making a reservation that your Pet will need medication. Medications must be clearly labeled with your Pet’s name, veterinarian contact info, and dosage. There is no charge for administering medication with the exception of medicated baths.
CSS reserves the right to bathe any pet that shows evidence of fleas or ticks at the owner’s expense.
Veterinary Care Policy:
If any pet needs emergency medical attention CSS reserves the right to transport the animal for veterinarian attention at the owner’s expense.
